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PREPARE FOR YOUR VISIT

What to Bring to your Visit

  1.  Current and updated photo ID.

  2. All current insurance cards (medical and vision) as well as any secondary covered cards.

  3.  Current and updated list of all medications, including over the counter.

  4. Updated list of any medical conditions, health problems and current physician managing your care.

  5. If the appointment is a referral, please bring a copy of the referral letter with you.

  6. Dark sunglasses as you will be light sensitive post dilation drops, and a driver if you are uncomfortable driving with dilated eyes.

 

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What to Expect at your Visit

Once you arrive, you will be greeted by our stellar staff. We will then ask for your photo ID, and all insurance cards so that we can update it in your patient profile. After your cards are scanned in, you will be given a clipboard with a medical history form. Please ensure that you fill it out to completion and include all medications including over the counter.

  1. Once checked in, you will be greeted by Dr. Gilles and taken back to the exam room. Once in the exam room, Dr. Gilles will go over your medical history and ask about any visual concerns you may have.

  2. Dr. Gilles will perform a variety of diagnostic tests to determine best course of treatment whether it be prescribing glasses, or other medical treatments. Part of the diagnostic testing will require Dr. Gilles administering eye drops both to check the ocular pressure, and to dilate the eyes. 

  3. Once fully dilated, Dr. Gilles will check the overall health of the eye using lights to examine the front and back of the eye.

  4. After the initial health findings are documented, Dr. Gilles will proceed to share their findings and discuss any questions you may have.

  5. Based on your visual needs, your prescription most likely will be updated at your exam. After meeting with Dr. Gilles, you will have an opportunity to shop our excellent frame selections and meet with our wonderful optician to craft a customized visual solution based on your prescription.

Due to the nature of the dilation drops, we fully recommend our patients bringing dark tinted sunglasses if possible and if uncomfortable with driving, a driver. Dilation usually lasts about 4-6 hours, but it depends on the patient's visual system.

 

Insurance

Coulee Vision Center is committed to providing excellent, affordable eye care services to our community. We deeply believe that every patient should have access to quality eye care services and products regardless of social status or financial means. In our commitment, we provide competitive discounted exam rates if you are without insurance coverage and accept a variety of payments such as: American Express, MasterCard, Visa, Discover and Care Credit.

 

We accept a variety of insurance plans in order to ensure that each patient receives care well above and beyond minimum standards. 

 

Our services are not free, and care shall be extended to all who are in need, provided all necessary documentation is in order.  

We accept the following insurance groups:

  • Aetna

  • Amerigroup (EyeQuest)

  • Asuris Northwest health

  • Blue Cross Blue Shield

  • Cigna

  • Coordinated Care

  • Envolve- Routine care ONLY

  • First Choice Health Network

  • GEHA

  • Lifewise Health Plan of Washington

  • Medicaid

  • Medicare

  • Multi-plan

  • Northwest Administrators Inc.

  • Tricare Trusteed Plans Service Corp

  • United Health Care - Medical ONLY

  • MarchVision

  • Regence Blue Cross Blue Shield

  • Premera Blue Cross

  • Department of Labor and Industries

  • VSP 

At this time, we are currently not providers for Molina, Spectra, Davis Blue, Ambetter, EyeMed and UNC.

 

ABOUT YOUR INSURANCE  

 

There are two types of health insurance that will help pay for your eye care services and products and they fall into two categories such as vision and medical. 

 

For Vision plans (VSP, NBN, Blue Cross, etc.) your routine vision wellness exam, eyeglasses and contact lenses are typically covered. Vision plans DO NOT cover medical care (the diagnosis, management and treatment of eye health problems) and often times are coordinated with your medical plan.

 

Medical insurance plans like Medicare, must be used for medical eye care. If you have both types of insurance plans, it might be necessary for us to bill some services to one plan and some to the other. We follow a procedure called "coordination of benefits" to do this properly and to minimize our patient's out of pocket expenses.

**Please note that for a medical eye exam, the refraction is NOT covered and is the patient's responsibility. The medical eye exam focuses on the evaluation, diagnosis and treatment of eye health.

You are responsible for the terms of your insurance contract, including deductibles, copays or non-covered services according to your insurance benefits.

 

CARE CREDIT

Now you can pay your doctor or healthcare provider online with CareCredit. Take care of outstanding medical bills quickly and securely. - Pay online up to 120 days after your visit, or for goods and services to be received within 30 days.

To get started, you'll need the following:

  1. Name and location of who you want to pay

  2. Date service received

  3. An invoice or patient number from the provider (if available)

  4. Your CareCredit credit card (Don't have one? Apply or learn more)

 

Use CareCredit to pay online for yourself, your pet, your friends or family. Plus, for transactions of $200 or more, you can take advantage of our special financing options to help spread your healthcare bill payments over time.* All the convenience — with no extra fees!

* Special financing options available on Pay My Provider may be different from options available in-office. Standard account terms apply to payments under $200. Promotional financing available on balances $200 or more, subject to credit approval. Minimum monthly payments required.

Why Pay with CareCredit

For 30 years, CareCredit has been a leader in helping patients move forward with the care they want or need. The CareCredit credit card is accepted at more than 200,000 enrolled providers and select merchant locations nationwide and is designed to help you finance health, beauty and wellness needs for you and your entire family, including your pets.

Not a Cardholder? Apply for a CareCredit credit card or learn more.

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Schedule Appointment
 

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Hours of Operation

Monday-Thursday: 8am to 5pm

Closed Everyday From 12-1pm for Lunch

Friday- Sunday:  Office Closed

407 Burdin Blvd, Grand Coulee, WA 99133, US

Phone (509) 633-0340

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